17 March, 2010
Minister of Consumer Affairs Heather Roy was today pleased to launch Complaintline - a new gateway website for disputes resolution and investigation agencies that provide the New Zealand public with information about complaint resolution processes.
Read full release >>18 December, 2009
With Christmas fast approaching New Zealanders should be aware of their rights under the Consumer Guarantees Act (CGA) before making purchasing decisions or buying an extended warranty, Minister of Consumer Affairs Heather Roy said today.
Read full release >>9 December, 2009
Minister of Consumer Affairs Heather Roy today congratulated National MP Amy Adams on the passing of her Fair Trading (Soliciting on Behalf of Charities) Amendment Bill through its First Reading in Parliament this evening.
Read full release >>8 December, 2009
Financial Services Complaints Limited (FSCL) has become the first body to apply to set up a financial sector consumer disputes resolution scheme under the Financial Service Providers (Registration and Dispute Resolution) Act 2008, Minister of Consumer Affairs Heather Roy said today.
Read full release >>25 November, 2009
Minister of Consumer Affairs Heather Roy today released the National Consumer Survey 2009 - a survey of consumer awareness, experience and perceptions, and consumer legislation conducted from June-August and involving 1,000 face-to-face interviews with New Zealanders aged 18 and over.
Read full release >>23 September, 2009
Following on from the success of the Ministry of Consumer Affairs-led Financial Summit in 2007, Minister of Consumer Affairs Heather Roy will this week host Financial Summit 2009 at the Otara Music and Arts Centre in Auckland.
Read full release >>23 September, 2009
Minister of Consumer Affairs Heather Roy today released the annual reports from Motor Vehicle Disputes Tribunal (MVDT) adjudicators Chris Cornwell (upper North Island) and Nicola Wills (lower North Island and South Island) for the period July 1 2008-June 30 2009.
Read full release >>22 September, 2009
Minister of Consumer Affairs Heather Roy today released a discussion document - titled the 'Review of the Operation of the Credit Contracts and Consumers Finance Act 2003' - which reviews consumer credit law.
Read full release >>22 September, 2009
Following on from the success of the Ministry of Consumer Affairs-led Financial Summit in 2007, Minister of Consumer Affairs Heather Roy will this week host Financial Summit 2009 at the Otara Music and Arts Centre in Auckland.
Read full release >>25 June, 2009
Minister of Consumer Affairs Heather Roy has spoken to the First Reading of a Bill designed to improve the Motor Vehicle Sales Act 2003 and make changes to the registration of motor vehicle traders, information disclosure and the Motor Vehicle Disputes Tribunal.
Read full release >>23 June, 2009
It is vital that consumers have easy access to quality dispute resolution, and yesterday I released two discussion papers that address consumer complaints about financial service providers, Minister of Consumer Affairs Heather Roy said today.
Read full release >>19 June, 2009
Minister of Consumer Affairs Heather Roy today reminded consumers that they shouldn't have to switch heaters off and shiver in blankets in order to cuts costs and save money on their power bills this winter.
Read full release >>6 April, 2009
While the Australian Government has announced a new approach of assisting mortgage borrowers in financial difficulty, New Zealanders should be aware that similar relief is already available under the Credit Contract and Consumer Finance Act, Minister of Consumer Affairs Heather Roy said today.
Read full release >>9 March, 2009
Fraud Awareness Week 2009 has been a resounding success: people are more aware of fraud in the community and are visiting the Ministry of Consumer Affairs' 'Scamwatch' website - the message is getting out there and reaching people, Minister of Consumer Affairs Heather Roy said today.
Read full release >>2 March, 2009
Minister of Consumer Affairs Heather Roy today launched Fraud Awareness Week - a joint initiative between the Ministry of Consumer Affairs and the Commerce Commission, as part of the Australasian Consumer Fraud Taskforce, that raises awareness of scams in the community.
Read full release >>24 February, 2009
Minister of Consumer Affairs Heather Roy will next week launch Fraud Awareness Week - a joint initiative that focuses on raising awareness of scams in the community.
Read full release >>23 December, 2008
Minister of Consumer Affairs Heather Roy today released the annual reports - for the period July 1 2007-June 30 2008 - from the adjudicators of the upper North Island (Chris Cornwell), lower North Island and South Island (Nicola Wills) Motor Vehicle Disputes Tribunal.
Read full release >>4 December, 2008
Minister of Consumer Affairs Heather Roy today released the Briefing for the Incoming Minister (BIM), prepared by the Ministry of Consumer Affairs and noted that the portfolio faces many challenges - but also significant opportunities.
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